Refund Policy

REFUND POLICY

At HOOKYARD, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.

Non-Returnable Items

Items that show signs of wear, damage, alteration, or misuse are not eligible for return.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method.

Exchanges

If you receive a defective or damaged item, please contact us and we will work to resolve the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us.

Thank you for shopping with HOOKYARD.